FAQs

PARKING

  • Park on site

  • Park in the lot next to Pinewood

  • Parallel park on Austin Ave. (approved by city), 23rd or 24th St.

  • Use our front spots for 15 min to-go parking

  • Car pool with friends 

  • Walk or ride your bike

    GOT QUESTIONS, COMMENTS OR CONCERNS ABOUT PARKING? Contact us here.

INTERESTED IN APPLYING?

The staff at Pinewood is the beating heart of our business. We are always looking for hospitality focused, motivated & dependable applicants. We’re not always hiring, so submitting an application does not guarantee an interview.
SUBMIT AN APPLICATION HERE

WANNA PLAY A SHOW?

If you are an artist interested in performing at our venue email us to inquire about our event schedule.

CATERING?

If you’re looking for 32 cups of coffee or more fill out a catering form submission. Please provide a pick up date/time & we’ll get you a quote. Must be 48-hrs in advance.
Anything less can be made to order morning of with our Joe-To-Go carafe; one serves 16 cups of coffee.

BUYING A DRINK — TAKING A SEAT

To keep our space open and fair for everyone in busy times, we ask that you order a beverage before finding a seat.

OUTSIDE FOOD & DRINK?

Packing a lunch — we’re totally cool with that. We ask that you do not bring drinks from other establishments and instead support our shop by purchasing a beverage before taking a seat.

PET POLICY

Service dogs are welcome anywhere on the property. Well mannered dogs are welcome anywhere in the courtyard or outdoor seating. Dogs that bark often or that we perceive to be disruptive will be asked to leave the premises.

WANT YOUR COFFEE GROUND?

Ask your barista at the bar to have your Pinewood whole bean coffee ground. Tell them how you brew coffee at home for a more tailored grind size. We will only grind coffee purchased at our store.

SHIPPING

USPS Calculated Shipping — Free for orders over $100.

Orders designated LOCAL PICKUP should be ordered Monday/Tuesday for Thursday - Sunday pick up the same week. Orders will be behind bar. See hours and directions here.

Shipping calculated at checkout.

  • All of our coffees are roasted to order.

  • The main roast days are Monday & Tuesday

  • We ship via USPS ground

  • Orders should reach your doorstep within 3-5 business days.